Privacy.
What we keep, why, and how to get rid of it. Written to be read.
What we collect
Your name, email, date of birth (to confirm you are an adult; never shown), the languages you speak and are learning, your interests, your country if you choose to give it, and what you post, comment and send.
Your face
The face check takes four still pictures on our own servers. The straight-on one becomes your profile photo and stays on file even if you choose a different photo later. From it we keep a numeric face signature, a list of numbers that cannot be turned back into a picture, so we can confirm each time you start looking for a call that the person on camera is you. The other three pictures are discarded after the check.
Video calls
Calls go directly between the two of you and are not recorded. Subtitles are produced on your own device and translated on our servers; the text is not stored. Before each search, a few single frames of your own camera are sent to our server to match against your face signature and are discarded after the check. Nothing is checked during the call itself.
Messages and posts
Messages and posts are stored so the other person can read them. They are visible to moderators only when someone reports them or our automatic screening flags them.
Automatic screening
Text and photos are checked automatically on our own servers for sexual content, scams, threats and contact details. Nothing is sent to an outside company for this.
Where it lives
Everything runs on servers we operate. The only outside service we use is the one that delivers our emails, which sees your email address and the message.
How long we keep it
For as long as you have an account. Reports and moderation actions are kept for as long as needed to keep the site safe, without your personal details once your account is gone.
Deleting your account
Settings has a delete button. It removes your profile, posts, comments, messages, cards, your photo and your face signature immediately.
Who we share with
Nobody. We do not sell or share your data. Other members see only what you show them: your name, photo, languages, interests, country if given, and what you post.
Questions
Reply to any email we have sent you and a person will answer.